Customer Support
Questions about resumes, templates, exports, and app usage.
Typical response: within 24 hours
support@gocraftiv.comContact Craftiv Support
Need help with your account, resume downloads, or billing? Reach out to our team and we will guide you.
Support Channels
Billing & Subscriptions
Help with invoices, renewals, refunds, and payment issues.
Typical response: within 1 business day
billing@gocraftiv.comPrivacy Requests
Data access, deletion requests, and privacy-related concerns.
Typical response: within 2 business days
privacy@gocraftiv.comLegal
Terms, policy, and legal communication.
Typical response: within 2 business days
legal@gocraftiv.comSupport Hours
Monday to Friday, 9:00 AM - 6:00 PM (UTC)
For urgent issues affecting exports or account access, include "Urgent" in your email subject.